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617-552-4357 (2-HELP)

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Support Hours for Phone, Email & Live Chat

Back-to-School Hours (August 15 - September 11):

  • Monday - Friday 8:30am - 8pm
  • Saturday - Sunday 9am - 5pm
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Regular Hours:听

  • Monday - Friday听8:30am - 6pm
  • Saturday - Sunday 11am - 5pm (limited services)
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Walk-In Help Desk

The Walk-In Help Desk provides assistance to users needing technology help with their computer's software, networking, virus removal, computer rebuild/reimage, and other such issues.

O'Neill 3rd floor
617-552-8916
Walk-In Help Desk Hours

Back-to-School Hours (Saturday 8/29 & Sunday 8/30):

  • 9am - 5pm (limited services)
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Regular Hours:听

  • Monday - Friday 9am - 5pm (including password resets & DUO changes) & 5pm - 9pm听(for printing support & limited general technology questions)

  • Saturday - Sunday 9am - 5pm (limited services)
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Technology Consultants

TCs are assigned to buildings or groups of departments, allowing them to develop relationships with faculty & staff in their area, while reporting to a central management team.

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Find Your TC

Hardware Repair

Computer repair is available for both BC-owned and personally-owned computers.

  • O'Neill 318
  • 617-552-1325
  • hardware.repair@bc.edu
  • Monday 鈥� Friday: 9 a.m. 鈥� 5 p.m.

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More About Hardware Repair

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